Privacy Policy

Know more about our Privacy Policy

1. **Owner and Data Controller**
– Name: Ondas Estreladas, Lda.
– Tax Number: 517002817
– Address: Rua da Praia, No. 11
– Zip Code: 9360-418 Madalena do Mar
– Phone: 964 593 189
– Email: ondasrentreservas@gmail.com

2. **Collected Data**
– Data provided by users: name, phone number, company name, email.
– Use of cookies to collect statistical information anonymously and improve user experience.

3. **Purpose of Collected Data**
– Contacting the user to respond to requests.
– Sending service proposals and product information.
– Sending communications about services and commercial campaigns.
– Compliance with legal obligations.

4. **Conservation of Personal Data**
– Data is kept for the necessary period to fulfill the purpose.
– Data may be retained for future processes or for sending promotions.
– The right of the data subject to request deletion (right to be forgotten).

5. **Rights of the Personal Data Holder**
– Request access, deletion, rectification, portability, limitation, and/or opposition to data processing.
– Written communication to the address provided in point 1.
– Ability to file complaints with the competent authority.

6. **Security in the Processing of Personal Data**
– Data processed and stored electronically and in paper form.
– Technical and organizational measures implemented to protect data.
– Notification of data breach to competent authorities within 72 hours of discovery.

7. **Communication of Personal Data to Third Parties**
– Data will not be sold or transferred to third parties.
– Possible sharing with subcontractors for service provision, with adequate protection measures.

8. **Access to Third-Party Websites**
– Privacy policy does not apply to third-party websites accessed from this site.
– Users should read third-party privacy policies before providing personal data.

9. **Cookies**
– Use of cookies for:
– Sharing content on social networks.
– Displaying third-party content.
– Collecting anonymous visit statistics.
– Specific cookies used:
– Social networks: Facebook, Instagram.
– Statistics: Google Analytics.
– Additional information about cookies and management available at http://www.allaboutcookies.org/

**Last update: Jul24**

What our clients say about us

Iain Crump
Iain Crump
2024-05-12
Trustindex verifies that the original source of the review is Google.
Highly recommend car hire company. Great customer service, very friendly and helpful staff. The car was very nicely looked after and clean. Exceptional price for the car and service you get
Antonio Alves
Antonio Alves
2024-05-11
Trustindex verifies that the original source of the review is Google.
Muito bom recomendo
Marcel Vollet
Marcel Vollet
2024-05-09
Trustindex verifies that the original source of the review is Google.
Awesome service - super friendly and car was as agreed upon. We rented a CHR hybrid and it handled in the mountains with ease. Will recommend to friends - 10/10
A A
A A
2024-05-07
Trustindex verifies that the original source of the review is Google.
Great car rental! No deposit required, payment can be made in cash or by card, the price includes full insurance without any excess. We received the chosen car at our hotel, clean and nice, presented by a pleasant and not intrusive company employee. By the way, the car was a brand new Toyota CHR hybrid. So we definitely recommend it. Best wishes from Lithuania. A and V
Cristi Mihai
Cristi Mihai
2024-05-04
Trustindex verifies that the original source of the review is Google.
We rented a Fita500 Cabrio. Everything was alright with the car and the staff very friendly. Changed the drop-off location on the last day and everything was done very smooth and fast. Just as an FYI, the Fiat500 is a great car it’s just the fact that Madeira does have a lot of high roads and hills and the small engine of the Fiat is going to struggle for a little but this is not Ondas’ fault.
José Marinho
José Marinho
2024-04-30
Trustindex verifies that the original source of the review is Google.
Excelente trabalho
Vadim C
Vadim C
2024-04-27
Trustindex verifies that the original source of the review is Google.
Great experience, exceptional staff, nice and clean car. This car rental excedeed our expectations in a good way. I totaly recommand it!
Abraham Heilbrunn
Abraham Heilbrunn
2024-04-22
Trustindex verifies that the original source of the review is Google.
Renting from Ondas exceeded all of our expectations. In addition to their superb pickup and drop off of excellent vehicles, the staff (David) went above and beyond when we needed their assistance. We can only say good things about this company and their customer service. 10 / 10! We wish them continuing success!
Telmo Moedas
Telmo Moedas
2024-04-22
Trustindex verifies that the original source of the review is Google.
Funcionários profissionais e atenciosos, disponíveis para esclarecer todas as dúvidas. Viatura nova e muito limpa, com mudanças automáticas (bem adequada à geografia da ilha). Preços correctos, sem taxas adicionais na recolha e entrega. Recomendo a 100% para uma visita tranquila e sem surpresas.

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